What Data We Collect and Why We Hold It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose. If you deposit using JazzCash, Easypaisa or Raast, we record the transaction reference and wallet identifier linked to that payment, not
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your full wallet credentials. We use this data to verify your account, process withdrawals and keep your transaction history accurate. We also collect device and session data automatically: your browser type, IP address, and pages you visit within our platform. This helps us detect unusual login
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activity and keeps your account access secure across mobile and desktop. We do not sell your personal data to third parties. Data shared with payment processors — including the operators behind JazzCash, Easypaisa and Raast — is limited to what those processors need to complete your
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transaction. Where local law in Pakistan requires us to retain certain records, we follow that requirement. For all other data, we hold it only as long as your account is active or as long as needed to resolve any open queries. You can request a summary
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of the data we hold on your account by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.